Knowledge management and business intelligence: the importance of integration

  title={Knowledge management and business intelligence: the importance of integration},
  author={Richard T. Herschel and Nory E. Jones},
  booktitle={Journal of Knowledge Management},
Purpose – The purpose of the paper is to provide a thorough analysis of the difference between business intelligence (BI) and knowledge management (KM) and to establish a framework for relating one field to the other.Design/methodology/approach – A review of the literature from approximately 1986 through 2004 served as the basis for analysis and comparison of BI and KM. The theoretical scope of the paper is to distinguish between BI and KM to clarify the role of each in a business environment… 

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