Knowledge and the development of interpersonal trust: a dynamic model

@article{LunaReyes2004KnowledgeAT,
  title={Knowledge and the development of interpersonal trust: a dynamic model},
  author={Luis F. Luna-Reyes and Anthony M. Cresswell and George P. Richardson},
  journal={37th Annual Hawaii International Conference on System Sciences, 2004. Proceedings of the},
  year={2004},
  pages={12 pp.-}
}
This paper presents a model of interpersonal trust dynamics, grounded in a longitudinal case study of an interorganizational information technology development project in New York State. System dynamics is the simulation method selected in this theory-building effort, based on qualitative data collected by the Center for Technology in Government. The model integrates concepts from economic models, as well as psychological and sociological theories about trust, learning, and perceptual processes… CONTINUE READING

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