Knowledge Transfer in IT Offshore Outsourcing Projects: An Analysis of the Current State and Best Practices

  title={Knowledge Transfer in IT Offshore Outsourcing Projects: An Analysis of the Current State and Best Practices},
  author={Stefanie Betz and Andreas Oberweis and Rolf Stephan},
  journal={2010 5th IEEE International Conference on Global Software Engineering},
Knowledge transfer is one of the most critical success factors in IT offshore outsourcing projects and in many cases extremely underestimated. Compared to in-house or onsite projects, a much higher complexity appears in globally distributed projects. Not only language barriers but also other challenges such as cultural differences, diverse time-zones, distinct methods and approaches, as well as varied infrastructural equipment, may cause problems which negatively impact knowledge transfer, and… CONTINUE READING
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