Knowledge Management for Value Creation : the Way Forward

  title={Knowledge Management for Value Creation : the Way Forward},
  author={R. Jeyarajeswaren and ACIM FCIB},
  • R. Jeyarajeswaren, ACIM FCIB
  • Published 2011
Financial sector of Sri Lanka, most importantly the banking sector, has been undergoing tremendous changes over the years. Some of the critical factors, which influenced changes in the banking sector, include information and communication technology, changing stakeholder profile, regulatory requirements, redefinition of traditional boundaries and intense competitive industry structure. Embracing these changes, banks continue to explore techniques and best practices to create value for their… CONTINUE READING