Knowledge Management Strategy Formation

  title={Knowledge Management Strategy Formation},
  author={Clyde W. Holsapple and Kiku Jones},
  booktitle={Encyclopedia of Knowledge Management},
Bennet & Bennet, 2003) are intentionally concerned with making the best use of their knowledge resources and knowledge-processing skills in the interest of enhancing their productivity, agility, reputation, and innovation (Holsapple & Singh, 2001). A key question that confronts every knowledge-based organization is concerned with how to approach the task of… CONTINUE READING