Knowledge Chain Activity Classes: Impacts on Competitiveness and the Importance of Technology Support

@article{Holsapple2007KnowledgeCA,
  title={Knowledge Chain Activity Classes: Impacts on Competitiveness and the Importance of Technology Support},
  author={Clyde W. Holsapple and K. G. Jones},
  journal={IJKM},
  year={2007},
  volume={3},
  pages={26-45}
}
AbstrAct Just as Porter's value chain model identifies classes of business activity that can be performed in ways that contribute to a firm's competitiveness, the knowledge chain model contends there are classes of knowledge management (KM) activity that can be performed in ways that enhance firm competitiveness. These KM activities pervade the value chain, being inherent in the implementation of each value chain activity. Derived from a collaboratively engineered ontology of knowledge… CONTINUE READING