Know Your Members' Trust

  title={Know Your Members' Trust},
  author={Sanat Kumar Bista and Surya Nepal and C{\'e}cile Paris},
  booktitle={UMAP Workshops},
This paper outlines the findings of a survey on trust, captured through attitude, experience, behaviour and expectation, of members in a Government run online support network. Overall, the results show that participants have high expectations for the behaviour of others in the community, expecting them to be trustworthy, helpful and supportive. There is a gap, however, between the respondents‟ own attitude and behaviour with respect to trust and what they expect of others in the community. The… CONTINUE READING