Knotworking in Academic Libraries: Two Case Studies from the University of Helsinki

@inproceedings{Engestrm2012KnotworkingIA,
  title={Knotworking in Academic Libraries: Two Case Studies from the University of Helsinki},
  author={Yrj{\"o} Engestr{\"o}m and Heli Kaatrakoski and P{\"a}lvi Kaiponen and Johanna Lahikainen and Anne Laitinen and Heli Myllys and Juhana Rantavuori and Kaisa Sinikara},
  year={2012}
}
Librarians in academic libraries are facing major changes in their work due to, e.g., the internet, digitization, and increasing use of new channels for information retrieval by their most important clients, namely researchers. This creates challenges for librarians: both to deepen their own expertise and to develop innovative service models for their clients. In this paper we present a development project entitled ‘Knotworking in the Library’ from the Helsinki University Library. The project… CONTINUE READING

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