• Corpus ID: 18845522

Key Factors for Determining Student Satisfaction in Online Courses

  title={Key Factors for Determining Student Satisfaction in Online Courses},
  author={Doris U. Bolliger},
  journal={International journal on e-learning},
  • D. Bolliger
  • Published 2004
  • Education
  • International journal on e-learning
H istorically, retention of distance learners has been problematic with dropout rates disproportionably high compared to traditional course settings (Richards & Ridley, 1997; Wetzel, Radtke, & Stern, 1994). Dropout rates of 30 to 50% have been common (Moore & Kearsley, 1996). Students may experience feelings of isolation in distance courses compared to prior faceto-face educational experiences (Shaw & Polovina, 1999). If the distance courses feature limited contact with instructors and fellow… 

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