Journey to a Mature Software Process

@article{Billings1994JourneyTA,
  title={Journey to a Mature Software Process},
  author={C. Billings and J. Clifton and B. Kolkhorst and E. Lee and W. B. Wingert},
  journal={IBM Systems Journal},
  year={1994},
  volume={33},
  pages={46-61}
}