It is unclear how the NHS defines 'fluent' - or how it will find staff.

  • Terry Gammell
  • Published 2015 in
    Nursing standard (Royal College of Nursing (Great…

Abstract

Asking staff to speak fluent English is well and good, but how will 'fluent' be defined? I have worked alongside colleagues for whom English is their first and only language, yet their manner of speech is appalling. 
DOI: 10.7748/ns.29.52.32.s40

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