It's Not What You Know, It's Who You Know: Work in the Information Age

@article{Nardi2000ItsNW,
  title={It's Not What You Know, It's Who You Know: Work in the Information Age},
  author={Bonnie A. Nardi and Steve Whittaker and Heinrich Schwarz},
  journal={First Monday},
  year={2000},
  volume={5}
}

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