Corpus ID: 7942818

Is complexity theory a fundamental challenge to systems thinking ?

  title={Is complexity theory a fundamental challenge to systems thinking ?},
  author={Petter {\O}gland},
Complex adaptive systems research adds to the theory of how to design systems that are resilient to change in turbulent environments. This paper reports a case story about using complex adaptive systems theory for designing a quality management system in a politically turbulent organization. The story explains how the quality management system evolved rapidly, exploiting the turbulence of the organization, but collapsed after six years. Through an analysis and discussion of what went wrong… Expand

Figures from this paper


Complexity and Management: Fad or Radical Challenge to Systems Thinking?
This fascinating book covers issues such as predictability, creativity and relationships as it considers how complexity, and its central principles of emergence and self-organization, are being used to understand organizations. Expand
Systems Thinking, Systems Practice
Whether by design, accident or merely synchronicity, Checkland appears to have developed a habit of writing seminal publications near the start of each decade which establish the basis and frameworkExpand
Harnessing Complexity: Organizational Implications of a Scientific Frontier
A state-of-the-art guide to the new field of complexity-the tool leaders use to understand how people and organizations adapt in a world of rapid change.. Harnessing Complexity will be indispensableExpand
The Unshackled Organization: Facing the Challenge of Unpredictability Through Spontaneous Reorganization
Using leading-edge scientific and social theories about change, including nonlinear, far-from-equilibrium, chaos theory, and system dynamics it is shown that only through 'self-organization' canExpand
Leadership and the new science : discovering order in a chaotic world
In the first edition of this text, Mary Wheatley showed how the "new science" provides powerful insights into the design, leadership and management of organizations. Now, in this revised and expandedExpand
Quality Is Personal: A Foundation For Total Quality Management
In this guide to involving employees in the process of Total Quality Management, Harry V. Roberts and Bernard F. Sergesketter make the argument that "personal quality checklists" - by which employeesExpand
Out of the Crisis
According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originallyExpand
Quality: A Critical Introduction
This book discusses the role of intervention in the development of quality in the management of large organisations and some of the strategies used to achieve this goal have been described. Expand
Frederick Taylor: A Study in Personality and Innovation
Using psychoanalytic concepts in an area previously untouched by psychohistorical research, this study explores the fateful coincidence of Frederick Taylor's conflicted life history with the needs ofExpand
Complexity : the emerging science and the edge of order and chaos
In a rented convent in Santa Fe, a revolution has been brewing: Nobel Laureates in physics and economics such as Murray Gell-Mann and Kenneth Arrow, and pony-tailed graduate students, mathematicians, and computer scientists down from Los Alamos are gathering novel ideas about interconnectedness, coevolution, chaos, structure, and order and forging them into an entirely new, unified way of thinking about nature, human social behavior, life, and the universe itself. Expand