• Published 2007

Is Crisis Management ( Only ) a Management of Exceptions ?

@inproceedings{Lyon2007IsCM,
  title={Is Crisis Management ( Only ) a Management of Exceptions ?},
  author={E. M. Lyon and Guy de Collongue},
  year={2007}
}
This paper revisits the concept of crisis within the field of crisis management and puts forward a series of avenues for building a theory of crisis that is in closer relation with the mainstream of organization theory. We suggest that if crisis management still limits itself to the analysis of exceptional situations, it might never go beyond the sphere of exception management and will for a long time remain an isolated discipline with little room for innovation and progress. As an alternative… CONTINUE READING

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