Involving mental health service users in quality assurance.

  title={Involving mental health service users in quality assurance.},
  author={Jenny Weinstein},
  journal={Health expectations : an international journal of public participation in health care and health policy},
  volume={9 2},
  • Jenny Weinstein
  • Published 2006 in
    Health expectations : an international journal of…
OBJECTIVE This study compares the process and outcomes of two approaches to engaging mental health (MH) service users in the quality assurance (QA) process. BACKGROUND QA plays a significant role in health and care services, including those delivered in the voluntary sector. The importance of actively, rather than passively, involving service users in evaluation and service development has been increasingly recognized during the last decade. DESIGN This retrospective small-scale study uses… CONTINUE READING

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