Investment in Enterprise Resource Planning: Business Impact and Productivity Measures

@article{Hitt2002InvestmentIE,
  title={Investment in Enterprise Resource Planning: Business Impact and Productivity Measures},
  author={Lorin M. Hitt and D. J. Wu and Xiaoge Zhou},
  journal={Journal of Management Information Systems},
  year={2002},
  volume={19},
  pages={71 - 98}
}
Enterprise Resource Planning (ERP)software systems integrate key business and management processes within and beyond a firm's boundary.Although the business value of ERP implementations has been extensively debated in trade periodicals in the form of qualitative discussion or detailed case studies, there is little large-sample statistical evidence on whether the benefits of ERP implementation exceed the costs and risks. With multiyear multi-firm ERP implementation and financial data, we find… 
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