Investigation of Total Quality Management in Libya : A Proposed Guideline of Implementation

@inproceedings{Shibani2012InvestigationOT,
  title={Investigation of Total Quality Management in Libya : A Proposed Guideline of Implementation},
  author={Abdussalam Shibani and Messaoud Saidani and Amrit Sagoo},
  year={2012}
}
Over the past decade or so, TQM has been used to focus on improve profits, market share and competitiveness. Whilst TQM is used as a verified approach in creating success within manufacturing and services and it is used for improvement in the public sector, several organizations have failed in implementing TQM correctly; this is due to many reasons such as… CONTINUE READING