Investigating the success of ERP systems: Case studies in three Taiwanese high-tech industries

@article{Chien2007InvestigatingTS,
  title={Investigating the success of ERP systems: Case studies in three Taiwanese high-tech industries},
  author={Shih-Wen Chien and Shu-Ming Tsaur},
  journal={Computers in Industry},
  year={2007},
  volume={58},
  pages={783-793}
}
The measurement of enterprise resource planning (ERP) systems success or effectiveness is critical to our understanding of the value and efficacy of ERP investment and managerial actions. Whether traditional information systems success models can be extended to investigating ERP systems success is yet to be investigated. This paper proposes a partial extension and respecification of the DeLone and MacLean model of IS success to ERP systems. The purpose of the present research is to re-examine… CONTINUE READING
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