Investigating the relationship between consumers' style of thinking and online victimization in scamming

@article{Sofo2010InvestigatingTR,
  title={Investigating the relationship between consumers' style of thinking and online victimization in scamming},
  author={Francesco Sofo and Michelle Berzins and Salvatore Ammirato and A. Volpentesta},
  journal={J. Digit. Content Technol. its Appl.},
  year={2010},
  volume={4},
  pages={38-49}
}
Unsolicited emails and online scams can erode both consumer confidence and consumer safety when interacting and transacting over the Internet. This paper uses content analysis to identify the most frequent psychological tricks used in scamming and the most frequent flags which alert consumers to the illegitimate and unsolicited nature of the contact. Findings are then explored in light of individual thinking styles to reveal how some consumers may be more vulnerable to online scams as a result… Expand
8 Citations

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