Investigating Perceptions of Social Intelligence in Simulated Human-Chatbot Interactions

  title={Investigating Perceptions of Social Intelligence in Simulated Human-Chatbot Interactions},
  author={Natascha Mariacher and Stephan Schl{\"o}gl and Alexander Monz},
With the ongoing penetration of conversational user interfaces, a better understanding of social and emotional characteristic inherent to dialogue is required. Chatbots in particular face the challenge of conveying human-like behaviour while being restricted to one channel of interaction, i.e., text. The goal of the presented work is thus to investigate whether characteristics of social intelligence embedded in human-chatbot interactions are perceivable by human interlocutors and if yes… 

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