Investigating Conflicts in Cots Decision-Making

  title={Investigating Conflicts in Cots Decision-Making},
  author={Carina Frota Alves and Anthony Finkelstein},
  journal={International Journal of Software Engineering and Knowledge Engineering},
The development of COTS-based systems largely depends on the success of the selection process. This activity encompasses the evaluation of COTS packages against customer requirements, so that it is necessary to perform a complex decision-making process to select the most suitable package. We argue that analysing the matching between features and requirements is a core task of COTS decision-making. In particular, it is very likely that mismatches occur, as COTS are designed to meet very general… CONTINUE READING
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