Introducing Real-Time Collaboration Systems: Development of a Conceptual Scheme and Research Directions

@article{Riemer2007IntroducingRC,
  title={Introducing Real-Time Collaboration Systems: Development of a Conceptual Scheme and Research Directions},
  author={Kai Riemer and Frank Fr{\"o}{\ss}ler},
  journal={CAIS},
  year={2007},
  volume={20},
  pages={17}
}
This paper presents Real-Time Collaboration (RTC), a new and emerging type of Information and Communication Technology (ICT) system that has its roots in both the telecommunications and groupware market. The aim of the paper is twofold. First, it outlines the evolution of RTC systems and offers a conceptualization of RTC consisting of usage scenarios and four main building blocks – integration of communication channels, presence information, context integration, and further collaboration… CONTINUE READING

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