Interpersonal Effects in Computer-Mediated Interaction

@article{Walther1992InterpersonalEI,
  title={Interpersonal Effects in Computer-Mediated Interaction},
  author={Joseph B. Walther},
  journal={Communication Research},
  year={1992},
  volume={19},
  pages={52 - 90}
}
  • J. Walther
  • Published 1 February 1992
  • Psychology, Business
  • Communication Research
Several theories and much experimental research on relational tone in computer-mediated communication (CMC) points to the lack of nonverbal cues in this channel as a cause of impersonal and task-oriented messages. Field research in CMC often reports more positive relational behavior. This article examines the assumptions, methods, and findings of such research and suggests that negative relational effects are confined to narrow situational boundary conditions. Alternatively, it is suggested… 
A longitudinal experiment on relational tone in computer-mediated and face to face interaction
  • J. Walther
  • Psychology
    Proceedings of the Twenty-Fifth Hawaii International Conference on System Sciences
  • 1992
Prior experiments on computer-mediated communication have suggested depersonalizing effects of the medium, while field studies report warmer personal relations. Past research is criticized for
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While computer-mediated communication use and research are proliferating rapidly, findings offer contrasting images regarding the interpersonal character of this technology. Research trends over the
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This study examined the effects of time restriction on social interaction in computer-mediated communication through a meta-analysis of applicable research. Time was defined as whether subjects were
Impression Development in Computer-Mediated Interaction.
This study reports an experiment of the effects of time and communication channel— asynchronous computer conferencing versus face‐to‐face meetings—on the development of interpersonal impressions.
The messaging threshold in computer-mediated communication
TLDR
Results showed that CMC teams took longer to complete their work, but produced reports of equivalent quality to FTF teams, interpreted as evidence of a messaging threshold in CMC, in which the decision to send a message depends on the urgency and relevance of the message in relation to the costs associated with its communication.
Relational Aspects of Computer-Mediated Communication: Experimental Observations over Time
Previous research on the interpersonal effects of computer-mediated communication (CMC) reveals inconsistencies. In some cases CMC has been found to be impersonal, task-oriented, and hostile. Other
Let Me Count the Ways
Alternative views of computer-mediated communication suggest that it is devoid of affective cues and interpersonal expression, or that the translation of affect into verbal cues facilitates
Social Information Processing Theory (CMC)
TLDR
The theory focuses on how communicators adapt to the absence of nonverbal cues when using a medium that is generally restricted to textual symbols to achieve similar levels of interpersonal development.
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