Interactive Case-Based Reasoning in Sequential Diagnosis

@article{McSherry2001InteractiveCR,
  title={Interactive Case-Based Reasoning in Sequential Diagnosis},
  author={David McSherry},
  journal={Applied Intelligence},
  year={2001},
  volume={14},
  pages={65-76}
}
Interactive trouble-shooting and customer help-desk support, both activities that involve sequential diagnosis, represent the majority of applications of case-based reasoning (CBR). An analysis is presented of the user-interface requirements of intelligent systems for sequential diagnosis. We argue that mixed-initiative dialogue, explanation of reasoning, and sensitivity analysis are essential to meet the needs of experienced as well as novice users. Other issues to be addressed by system… CONTINUE READING

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