Interaction process in computer-mediated and face-to-face groups

  title={Interaction process in computer-mediated and face-to-face groups},
  author={Linda Lebie and Jonathan A. Rhoades and Joseph E. McGrath},
  journal={Computer Supported Cooperative Work (CSCW)},
This paper presents a comparative description of interactions in computer-mediated (CMC) and face-to-face (FTF) groups. For each of six weeks 16 CMC and 14 FTF groups of students collaborated on group essay assignments. We coded all verbal messages during these essay tasks. We explored four questions: 1.) Do CMC and FTF groups differ in the frequency of interaction acts, overall and within interaction categories?; 2.) If so, which interaction categories are used more by CMC and which by FTF… 

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