Interaction design qualities: theory and practice

@inproceedings{Arvola2010InteractionDQ,
  title={Interaction design qualities: theory and practice},
  author={Mattias Arvola},
  booktitle={NordiCHI},
  year={2010}
}
This paper reports the results of an action research project investigating the articulation of interaction design qualities for a web portal for urban planning and development. A framework for analyzing interaction design qualities is presented. The framework consists of the practical, the social, the aesthetic, the structural and the ethical quality dimensions, and it was tried out in practice with developers and designers of the portal. This provided experiences used to revise the framework… CONTINUE READING
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