Intentional communication: expanding our definition of user experience design

Abstract

Merholz once facetiously said, " Content is just an undif-ferentiated substance for me to pour into my design. ") Whether you're a practitioner or a project stakeholder, you may have noticed that this disconnect between design strategy and content creation can cause a few problems. See: 99 percent of online content. when content is " someone Else's Problem… (More)
DOI: 10.1145/1744161.1744178

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