Intellectual Capital and Innovative Work Behaviour: Opening the Black Box

  title={Intellectual Capital and Innovative Work Behaviour: Opening the Black Box},
  author={Matteo Mura and Emanuele Lettieri and Nicola Spiller and Giovanni Radaelli},
Continuous improvement initiatives have proliferated among manufacturing and services organizations. In this context, knowledge has been claimed to play a key role, as a significant antecedent of an organization’s ability to continuously improve its performance. At the same time, attempts to implement knowledge management initiatives prove fruitless if employees are not fully motivated and engaged, and our present understanding of how to promote and facilitate… CONTINUE READING

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