Integrating human factors in the design of intelligent systems: an example in air traffic control

@article{Debernard2009IntegratingHF,
  title={Integrating human factors in the design of intelligent systems: an example in air traffic control},
  author={Serge Debernard and Beno{\^i}t Guiost and Thierry Poulain and Igor Cr{\'e}vits and David Annebicque and Patrick Millot},
  journal={Int. J. Intell. Syst. Technol. Appl.},
  year={2009},
  volume={7},
  pages={205-226}
}
In the current organisation of air traffic control, some cooperative activities appear in the work of air traffic controllers, especially between Tactical Controllers (TC) and Planning Controllers (PC), who manage aircraft inside a sector to prevent collisions. These cooperative activities allow building and maintaining a Common Frame of References (COFOR) to be built and maintained. The COFOR is an internal representation of the situation, and introducing specific assistance based on this… 
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