Integrating Trust and Computer Self-Efficacy with TAM : An Empirical Assessment of Customers ’ Acceptance of Banking Information Systems ( BIS ) in Jamaica

@inproceedings{Reid2009IntegratingTA,
  title={Integrating Trust and Computer Self-Efficacy with TAM : An Empirical Assessment of Customers ’ Acceptance of Banking Information Systems ( BIS ) in Jamaica},
  author={Michael Reid},
  year={2009}
}
Financial institutions all over the world are providing banking services via information systems, such as: automated teller machines (ATMs), Internet banking, and telephone banking, in an effort to remain competitive as well as enhancing customer service. However, the acceptance of such banking information systems (BIS) in developing countries remains open. The classical Technology Acceptance Model (TAM) has been well validated over hundreds of studies in the past two decades. This study… CONTINUE READING
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