Integrating Knowledge Management Practices Through a Problem Solving Framework

@article{Gray2000IntegratingKM,
  title={Integrating Knowledge Management Practices Through a Problem Solving Framework},
  author={Peter H. Gray and Yolande E. Chan},
  journal={CAIS},
  year={2000},
  volume={4},
  pages={12}
}
Organizations are increasingly focusing their efforts on knowledge management practices to foster the creation, sharing and integration of knowledge. This chapter proposes a framework for classifying such knowledge management practices based on their roles in solving problems and exploring opportunities. By integrating these practices through three value-added processes (identification, preservation and distribution), organizations improve their ability to learn and adapt to changing… CONTINUE READING

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