Integrated E-Government Systems: Unintended Impacts for those at the Margins

  title={Integrated E-Government Systems: Unintended Impacts for those at the Margins},
  author={Nick Letch and Jennie Carroll},
e-government involves the use of information and communication technologies (ICTs) in public administration to transform the delivery of public services. There has been much analysis of the application of e-government in developing countries. To date, however, the impacts of e-government upon those who are on the margins of society in developed countries remain unclear. This paper investigates the consequences of mandatory use of an integrated ICT-based licensing system on remote Indigenous… CONTINUE READING

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