Inside the search process: Information seeking from the user's perspective

@article{Kuhlthau1991InsideTS,
  title={Inside the search process: Information seeking from the user's perspective},
  author={Carol Collier Kuhlthau},
  journal={JASIS},
  year={1991},
  volume={42},
  pages={361-371}
}
  • Carol Collier Kuhlthau
  • Published in JASIS 1991
  • Computer Science
  • The article discusses the users’ perspective of information seeking. A model of the information search process is presented derived from a series of five studies investigating common experiences of users in information seeking situations. The cognitive and affective aspects of the process of information seeking suggest a gap between the users’ natural process of information use and the information system and intermediaries’ traditional patterns of information provision. 

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