Corpus ID: 203848700

Innovation Through IT and Business Process Outsourcing - Literature Review

@inproceedings{Gambal2019InnovationTI,
  title={Innovation Through IT and Business Process Outsourcing - Literature Review},
  author={M. Gambal and A. Asatiani},
  booktitle={SCIS},
  year={2019}
}
Innovation is increasingly expected in today’s ongoing outsourcing relationships. While prior studies made considerable strides to examine innovation through outsourcing, the research landscape remains highly fragmented. In this review, we bring together and analyse prior research examining this emerging phenomenon in the contexts of IT outsourcing (ITO) and business process outsourcing (BPO). We focus on articles published between 1997 and 2018 in the top outlets across information systems (IS… Expand
Leveraging Information Systems Outsourcing for Innovation
TLDR
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