Information technology infrastructure, organizational process redesign, and business value: An empirical analysis

@article{Ramirez2010InformationTI,
  title={Information technology infrastructure, organizational process redesign, and business value: An empirical analysis},
  author={Ronald Ramirez and Nigel Melville and Edward Lawler},
  journal={Decision Support Systems},
  year={2010},
  volume={49},
  pages={417-429}
}
a r t i c l e i n f o We extend current research examining synergies between information technology, process redesign, and firm performance in three ways: analyze a firm's entire IT and BPR portfolio, examine production and market value performance implications, and conduct analysis using a unique dataset of 228 firms between 1996 and 1999. We find a contingent association between IT, process redesign, and performance. The interaction of IT and BPR portfolios is positively associated with firm… CONTINUE READING