Information systems evaluation: navigating through the problem domain

  title={Information systems evaluation: navigating through the problem domain},
  author={Zahir Irani},
  journal={Information & Management},
Information systems (IS) make it possible to improve organizational efficiency and effectiveness, which can provide competitive advantage. There is, however, a great deal of difficulty reported in the normative literature when it comes to the evaluation of investments in IS, with companies often finding themselves unable to assess the full implications of their IS infrastructure. Although many of the savings resulting from IS are considered suitable for inclusion within traditional accountancy… CONTINUE READING
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