Information processing and management control: A note exploring the role played by information media in reducing role ambiguity

@inproceedings{Marginson2006InformationPA,
  title={Information processing and management control: A note exploring the role played by information media in reducing role ambiguity},
  author={David Marginson},
  year={2006}
}
  • David Marginson
  • Published 2006
  • Economics
  • Abstract Role ambiguity is problematic for organizations because it leads to various unfavourable personal outcomes (such as stress, lower levels of performance, a desire to leave the job), which are likely to prove dysfunctional. At the same time, role ambiguity may be countered or avoided through the acquisition of ‘clear’ information about expected role behaviours. Information itself is obtained through communication channels or information media, and this paper examines the extent to which… CONTINUE READING

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