Information and Communication: Alternative Uses of the Internet in Households

@article{Kraut1999InformationAC,
  title={Information and Communication: Alternative Uses of the Internet in Households},
  author={Robert E. Kraut and Tridas Mukhopadhyay and Janusz Szczypula and Sara B. Kiesler and William L. Scherlis},
  journal={Information Systems Research},
  year={1999},
  volume={10},
  pages={287-303}
}
I s the Internet a superhighway to information or a high-tech extension of the home telephone? We address this question by operationalizing information acquisition and entertainment as the use of the World Wide Web and interpersonal communication as the use of electronic mail (e-mail), and examine how 229 members of 110 households used these services during their first year on the Internet. The results show that e-mail drives people’s use of the Internet. Participants used e-mail in more… CONTINUE READING

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