Information Worker Productivity: Evidence from Worker Output, Compensation and Email Traffic Data

Abstract

Information workers now account for as much as 70% of the U.S. labor force. The real output of most information workers is difficult to measure. Counting the number of meetings attended or the number of memos filed is not closely linked to the value they may, or may not, create. Yet if IT is to have a significant effect on the economy, it almost surely must… (More)

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Cite this paper

@inproceedings{Alstyne2005InformationWP, title={Information Worker Productivity: Evidence from Worker Output, Compensation and Email Traffic Data}, author={Marshall W. van Alstyne}, year={2005} }