Information Technologies as Discursive Agents: Methodological Implications for the Empirical Study of Knowledge Work

@inproceedings{Swarts2008InformationTA,
  title={Information Technologies as Discursive Agents: Methodological Implications for the Empirical Study of Knowledge Work},
  author={Jason Swarts},
  year={2008}
}
  • Jason Swarts
  • Published 2008
  • Sociology
  • Work activities that are mediated by information rely on the production of discourse-based objects of work. Designs, evaluations, and conditions are all objects that originate and materialize in discourse. They are created and maintained through the coordinated efforts of human and non-human agents. Genres help foster such coordination from the top down, by providing guidance to create and recreate discourse objects of recurring social value. From where, however, does coordination emerge in… CONTINUE READING

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