Indexing emails and email threads for retrieval

  title={Indexing emails and email threads for retrieval},
  author={Yejun Wu and Douglas W. Oard},
Electronic mail poses a number of unusual challenges for the design of information retrieval systems and test collections, including informal expression, conversational structure, variable document granularity (e.g., messages, threads, or longer-term interactions), a naturally occuring integration between free text and structural metadata, and incompletely characterized user needs. This paper reports on initial experiments with a large collection of public mailing lists from the World Wide Web… CONTINUE READING
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