This paper aims to engage in the discourse of the transformation of the higher education sector through institutional restructuring and operational strategy. This entails the deliberation of six key elements and challenges during the development of a new integrated strategic and operational plan. The integrated professional management and support of these elements will ensure that the institution has a shared vision and a structured implementation approach to policy design and development. This operational strategy will reach across faculty boundaries and focus on the relationship to and use of educational technologies within teaching-and-learning. Moreover it is envisaged that such an integrated implementation approach can help position the institution to establish partnerships and penetrate new markets.