• DOI:10.1177/0149206310385943
• Corpus ID: 8472346

Inclusion and Diversity in Work Groups: A Review and Model for Future Research

@article{Shore2011InclusionAD,
  title={Inclusion and Diversity in Work Groups: A Review and Model for Future Research},
  author={Lynn M. Shore and Amy E. Randel and Beth G. Chung and Michelle A. Dean and Karen Holcombe Ehrhart and Gangaram Singh},
  journal={Journal of Management},
  year={2011},
  volume={37},
  pages={1262 - 1289}
}

• L. Shore, Amy E. Randel, +3 authors Gangaram Singh
• Published 1 July 2011
• Business
• Journal of Management

A great deal of research has focused on work group diversity, but management scholars have only recently focused on inclusion. As a result, the inclusion literature is still under development, with limited agreement on the conceptual underpinnings of this construct. In this article, the authors first use Brewer’s optimal distinctiveness theory to develop a definition of employee inclusion in the work group as involving the satisfaction of the needs of both belongingness and uniqueness. Building on their definition, the authors then present a framework of inclusion. Their framework is subsequently used as a basis for reviewing the inclusion and diversity literature. Potential contextual factors and outcomes associated with inclusion are suggested in order to guide future research.