Inauthenticity and Depression

@article{Erickson1997InauthenticityAD,
  title={Inauthenticity and Depression},
  author={Rebecca J. Erickson and Amy S. Wharton},
  journal={Work and Occupations},
  year={1997},
  volume={24},
  pages={188 - 213}
}
Interactive service jobs are an increasingly important feature of the occupational landscape. Despite over a decade of rising employment within this segment of the economy, researchers are only beginning to specify the occupational conditions of service sector jobs and the mechanisms through which such conditions may affect mental health. Here we examine the experience of inauthenticity on the job as useful not only for understanding workers' responses to particular facets of interactive… 
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