In the lab and out in the wild: remote web usability testing for mobile devices

@inproceedings{Waterson2002InTL,
  title={In the lab and out in the wild: remote web usability testing for mobile devices},
  author={Sarah Waterson and James A. Landay and Tara Matthews},
  booktitle={CHI Extended Abstracts},
  year={2002}
}
In this paper we discuss a pilot usability study using wireless Internet-enabled personal digital assistants (PDAs). We compared usability data gathered in traditional lab studies with a proxy-based clickstream logging and analysis tool. We found that this remote testing technique can more easily gather many of the content-related usability issues, but device-related issues are more difficult to capture. 
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