In search of usable security: five lessons from the field

@article{Balfanz2004InSO,
  title={In search of usable security: five lessons from the field},
  author={Dirk Balfanz and Glenn Durfee and Rebecca E. Grinter and Diana K. Smetters},
  journal={IEEE Security & Privacy Magazine},
  year={2004},
  volume={2},
  pages={19-24}
}
A new system reduces the time to enroll in a secure wireless network by two orders of magnitude, and it also gets high marks for usability and user satisfaction. This article provides a real-world example revealing five general lessons for usable, secure system design. 
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