Improving the quality of inter-hospital transfers.

  title={Improving the quality of inter-hospital transfers.},
  author={Elaine C Hickey and Annette M. Savage},
  journal={Journal of quality assurance : a publication of the National Association of Quality Assurance Professionals},
  volume={13 4},
This study is unique in that it involved the efforts of several professional groups at eight medical centers to solve a common quality assurance problem. The study used a systematic approach to evaluate and improve the quality of care provided to veterans transferred from one facility to another. The initial survey of personnel identified perceived problems with the transfer process. Both the concurrent and the retrospective focused reviews substantiated these problems. As a result of the study… CONTINUE READING