Improving the quality of child health services: participatory action by providers.

@article{Bradley2005ImprovingTQ,
  title={Improving the quality of child health services: participatory action by providers.},
  author={Janet E. Bradley and Susan Igras},
  journal={International journal for quality in health care : journal of the International Society for Quality in Health Care},
  year={2005},
  volume={17 5},
  pages={
          391-9
        }
}
  • J. Bradley, S. Igras
  • Published 1 October 2005
  • Medicine
  • International journal for quality in health care : journal of the International Society for Quality in Health Care
OBJECTIVE To test a quality improvement approach called COPE (Client-Oriented, Provider-Efficient services), for use in strengthening health systems and supporting Integrated Management of Child Health (IMCI) efforts. DESIGN Pre- and post-intervention observations of client/provider interactions, facility audits, staff and client surveys, and focus groups to evaluate differences between eight COPE intervention and eight matched non-intervention facilities after a 15-month intervention in 2001… 
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