Improving the Relationships between Organizations and their Customers Using Digital Multichannel Communication and Mathematical Simulation

@inproceedings{Constantin2019ImprovingTR,
  title={Improving the Relationships between Organizations and their Customers Using Digital Multichannel Communication and Mathematical Simulation},
  author={Duică Mircea Constantin and Florea Nicoleta Valentina and Duică Anişoara and Gilmeanu Raluca},
  year={2019}
}