Improving patient safety--five years after the IOM report.

@article{Altman2004ImprovingPS,
  title={Improving patient safety--five years after the IOM report.},
  author={Drew E Altman and Carolyn Robert Clancy and Robert J. Blendon},
  journal={The New England journal of medicine},
  year={2004},
  volume={351 20},
  pages={2041-3}
}